In this thought-provoking second episode of The Right Kind Of Uncomfortable, host James Pogue sits down with Kent Lugrand, CEO of InTouch Federal Credit Union. With decades of experience in the financial industry, Lugrand shares candid insights on leadership, diversity, and the challenges of connecting in today’s business world.

The conversation spans topics from trust and transparency in leadership to generational differences in the workplace. Lugrand discusses how his identity as an African American CEO has shaped his approach to leadership, offering valuable perspectives on bias, talent recognition, and creating an inclusive work environment.

Join us for an engaging conversation that challenges conventional wisdom and invites listeners to reconsider their own biases and leadership approaches.

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Meet Kent Lugrand

Kent Lugrand is the President and CEO of InTouch Credit Union. Kent Lugrand joined InTouch Credit Union (ITCU) as its President & CEO in February 2005. Under his leadership ITCU has grown to over 1 billion in assets with standalone branch locations in multiple states. Kent has a bachelor’s degree in Accounting from Westminster College in Fulton, Missouri, a MBA degree from the University of Notre Dame in South Bend, Indiana, and almost 40 years of financial management experience. He serves on numerous local and regional boards and enjoys giving back to his community through service.